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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. Which monitoring tool is used to show a visual update on how the Recorder and its components are working in recorder manager?

A) Capture Status
B) Status SummaryThresholds
C) Recorder Status Summary
D) Configuration Checker

2. Which log covers the Central Application Database server installation in Avaya Workforce Engagement?

A) \logs\centralApp\Summary
B) \logs\centralContact\Summary
C) \logs\CommonDB\Summary
D) \logs\centralDWH\Summary

3. The technician has just restarted the WFO_ProductionDomain_ProductionServer Service on the application server and is now having problems logging into the web portal. What should be checked first?

A) That the beasvcX64.exe process didn 't reach the memory required
B) That the security settings on Internet Explorer 11 allows Access to multiple servers.
C) That there is no connection via WIFI.
D) That the wlsvcX64.exe process didn 't reach the memory required.

4. When Enabling an employee to control the recording process, which two Agent Initiated Monitoring (AIM) commands are used ? (Choose two.)

A) Cancel monitoring command
B) Pause monitoring command
C) Start Annotation command
D) Start monitoring command

5. You are going to the customer site to start your Avaya Workforce Engagement installation. You have the documentation, but when you review yourchecklist, something is missing. Which important thing is missing in your installation checklist?

A) Administrator account
B) MSA and DMSA account
C) Wsuper user account
D) IMSA account

Solutions: