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WGU Organizational-Behavior Exam Syllabus Topics:

WGU Organizational Behavior (GTO1, C715) Sample Questions:

1. A coach encourages a person to run two miles in ten minutes and provides the person a stopwatch to check periodically. The person completes the run in 9.8 minutes. Considering the goal-setting theory of motivation, which two factors explain why the person achieved the goal?

A) Specificity and encouragement
B) Challenge and encouragement
C) Specificity and feedback
D) Direction and challenge

2. How can an organization transmit its culture to its employees?

A) By requiring employees to memorize the mission statement
B) By influencing the balance of cultural backgrounds of employees
C) By studying employee gripes and complaints
D) By creating and repeating ritualistic activities

3. What defines acceptable standards of behavior that are shared by group members?

A) Group conformity
B) Group norms
C) Group status
D) Group roles

4. What is social loafing?

A) An expectation that others will not act opportunistically when working collectively
B) A process by which individuals attempt to control the impression others form of them
C) The tendency for individuals to expend less effort when working collectively than when working individually
D) The tendency for individuals to work harder when working collectively than when working individually

5. Management is considering a change in one plant and plans to organize employees into teams. Management wants the teams to review processes, apply critical thinking, and take full responsibility for outcomes. Which type of team should they organize?

A) Virtual teams
B) Self-managed teams
C) Production teams
D) Problem-solving teams

Solutions: