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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. To support cradle-to-grave reports for any call, what is the minimum IP Office configuration?

A) Essential Edition with an external PC to run Avaya Call Reporting
B) Preferred Edition with VMPro and an IP Office CTI license
C) Preferred Edition with VMPro
D) Essential Edition with an external PC to run Avaya Call Reporting and an IP Office CTI license

2. With the Basic level of account In Avaya Spaces, which statement about what users can do is true?

A) They can host online video conferences with a maximum of 15 participants.
B) They can host online voice conferences with a maximum of 15 participants.
C) They can have direct online video calling but no video conferences.
D) They can host online video conferences with a maximum of 5 participants.

3. Refer to the Scenario: IT-FAC.

With their new IP Office, you decide to propose twinning to the mobile users. To twin external calls from the IP Office to these mobile users, on-premise or off-premise, requires two trunks; incoming and outgoing. To support 10 simultaneous calls requires 20 trunks.
In addition to the number of trunks required to extend calls, what other design issue must be considered?

A) The incoming and outgoing trunk can be analog or digital.
B) The incoming and outgoing trunk must be digital.
C) The incoming trunk must be digital and the outgoing can be analog or digital.
D) The Incoming trunk can be analog or digital and the outgoing trunk must be digital.

4. Your customer wants to edit the standard reports.
In addition to the Basic Avaya Call Reporting license, what is required to allow your customer to change some of the 50 standard reports?

A) Recording Library
B) Agent Dashboards
C) Custom reports
D) Realtime

5. Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?

A) Amazon AWS AMI
B) KVM
C) VMware ESXi
D) Microsoft Hyper-V

Solutions: