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Apple 9L0-415 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Installation and Configuration | 18% | - Update and upgrade OS X - Set up initial configuration - Install OS X Mavericks |
| Topic 2: Network Configuration | 17% | - File sharing and remote access - Network protocols and troubleshooting - Configure network services |
| Topic 3: System Maintenance and Troubleshooting | 15% | - System logs and recovery tools - System startup and recovery - Diagnose hardware and software issues |
| Topic 4: File Systems and Storage | 15% | - File system maintenance - Disk Utility and volume management - HFS+ and Core Storage |
| Topic 5: User Accounts and Security | 20% | - FileVault and system security - Keychain and permissions - Manage user and group accounts |
| Topic 6: Applications and Processes | 15% | - Application compatibility - Launch services and frameworks - Manage applications and processes |
Apple OS X Support Essentials 10.9 Sample Questions:
1. How is Quick Look able to preview so many file types?
A) During installation of OS X Mavericks, the only optional choice is to define an installation destination other than the Mac computer's current default system disk.
B) The Finder doesn't show items with periods at the beginning of their filenames or items with the hidden file flag enabled. Both methods for hiding items can only be managed from the command line interface.
C) Any application that supports Auto Save and the Finder can manage document locking.
D) Quick Look uses a number of plug-ins that give it the capability to preview documents. These plug-ins live in Quick Look folders in any Library folder on OS X.
2. On an optional configuration step in the Setup Assistant in OS X Mountain Lion, pressing Command-Q lets you skip the step.
A) True
B) False
3. Which IP address could a Mac assign to itself if no DHCP services were available on the network?
A) 172.16.100.100
B) 192.168.100.100
C) 127.0.0.1
D) 169.254.100.100
4. The system version, build number, and hardware serial number are located in the About This Mac dialog or the login screen. The system version number defines the specific version of OS X currently installed. The system build number is an even more specific identifier used primarily by developers. Finally, the hardware serial number is a unique number used to identify your specific Mac.
A) Where can you locate the system version number, build number, andserial number? What's the significance of these numbers?
B) How can you reset a user's home folder permissions?
C) What are the system requirements for using FileVault 2?
D) How can you acquire the OS X Mavericks installer?
5. In OS X Mountain Lion, which TWO types of file service hosts can you browse in the Network folder?(Select 2)
A) WebDAV
B) DFS
C) FTP
D) SMB
E) AFP
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: B | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D,E |
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