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Salesforce EX-Con-101 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Analytics and Monitoring | 13% | - Conduct user feedback collection and optimization - Implement error handling and logging - Configure Site.com analytics and reporting - Monitor site performance and user engagement |
| Topic 2: Solution Design and Business Logic | 28% | - Set up and manage CMS content and files - Implement security model (profiles, permission sets, sharing rules) - Configure navigation, menus, and site structure - Configure Lightning Web Components for customizations - Design Experience Cloud site architecture (themes, templates, branding) - Design data access and visibility rules |
| Topic 3: Discovery and Scoping | 18% | - Assess organizational readiness for digital transformation - Define scope and create solution design - Understand customer business objectives and challenges - Identify key stakeholders and user personas |
| Topic 4: Change Management and Training | 13% | - Create training materials and end-user guides - Define support processes and escalation paths - Develop user adoption strategy and documentation - Plan and execute change management activities |
| Topic 5: Implementation and Integration | 28% | - Implement Einstein bots and chat functionality - Configure email and notification templates - Configure SSO and authentication providers - Build and configure Experience Builder pages and components - Integrate external systems via APIs and connected apps - Implement search functionality and content tagging |
Salesforce Certified Experience Cloud Consultant Sample Questions:
Northern Trail Outfitters has an Experience Cloud site using the Customer Service template. They have noticed that many questions take a long time to receive a response or go completely unanswered.
Which functionality would allow questions to get internal visibility?
- A. Tell users to submit a case for unanswered questions.
- B. Enable Escalate to Case.
- C. Create moderators for each topic.
- D. Limit the number of questions posted per day.
Correct Answer: B 🗳️
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Cloud Kicks (CK) is in the process of updating and retiring multiple Experience Cloud sites on its one org.
What should CK consider before taking action as it inactivates and brings on new sites?
- A. Each org can have up to 100 Experience Cloud sites; preview sites count toward that limit but inactive sites do not.
- B. Each org can have up to 100 Experience Cloud sites as long as they are active.
- C. Each org can have up to 100 Experience Cloud sites; preview sites don't count toward that limit.
- D. Each org can have up to 100 Experience Cloud sites; active, preview, and inactive sites all count toward that limit.
Correct Answer: D 🗳️
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The Salesforce Administrator at Ursa Major Solar is trying to create a partner user for their Partner Community that was built using Salesforce Experience Builder. However, the admin is not able to create it fromthe contact record.
What could be two reason causing this issue?
Choose 2 answers
- A. The Salesforce Administrator is not a member of the Partner Community
- B. The Salesforce administrator is not marked as a delegated administrator on the partner account.
- C. The Salesforce Administrator is not assigned a role in Salesforce.
- D. The account record associated with the contact record is not enabled as a partner.
Correct Answer: B,D 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
Cloud Kicks has packaged its Customer Support Community. The community includes navigation menu items that link to standard and custom objects.
Which two points should the Experience Cloud consultant consider when reviewing the package? Choose 2 answers
- A. Custom list viewsfor standard objects are not included as dependencies.
- B. Custom list views for standard objects are included as dependencies.
- C. Custom list views for custom objects are not included as dependencies.
- D. Custom list views for custom objects are included as dependencies.
Correct Answer: A,C 🗳️
Explanation: Only visible for Actual4Exams members. You can sign-up / login (it's free).
Which three fields are required creating Experience Cloud users using Data Loader?
Choose 3 answers
- A. Currency
- B. Profile Id
- C. Profile Name
- D. First Name
- E. Role Id
Correct Answer: A,B,D 🗳️
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No help, Full refund!
Actual4Exams confidently stands behind all its offerings by giving Unconditional "No help, Full refund" Guarantee. Since the time our operations started we have never seen people report failure in the Salesforce EX-Con-101 exam after using our products. With this feedback we can assure you of the benefits that you will get from our products and the high probability of clearing the EX-Con-101 exam.
We still understand the effort, time, and money you will invest in preparing for your certification exam, which makes failure in the Salesforce EX-Con-101 exam really painful and disappointing. Although we cannot reduce your pain and disappointment but we can certainly share with you the financial loss.
This means that if due to any reason you are not able to pass the EX-Con-101 actual exam even after using our product, we will reimburse the full amount you spent on our products. you just need to mail us your score report along with your account information to address listed below within 7 days after your unqualified certificate came out.
