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Genesys GCP-GC-IMP Exam Syllabus Topics:

Genesys Cloud Certified Professional - Implementation Sample Questions:

1. Which architectural approach is used to develop a single application as a suite of small services?

A) Microservices Architecture
B) Genesys Cloud Salesforce Architecture
C) Single Core Architecture
D) Monolithic Architecture

2. When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A) TLS
B) SIP
C) The default protocol
D) UDP
E) TCP

3. You want to have a video chat with Jill and Amelia in the Kayak Guides room. You have clicked on the Open video call icon to initiate the video chat. What else must happen next for the video chat to work?

A) All participants, except the initiator, must click on the Join button in the chat view.
B) Participants automatically placed in the video chat when clicking on the chat room.
C) Other participants must also click on the Open video call icon.
D) All participants must click on the Join button in the video chat view.

4. When connecting the Edge appliance to your local area network, which is the best practice to deploy the Edge using two of the standard interfaces - WAN and Port 2?

A) It should be connected to the same network segment that the Bridge server is on.
B) It should be connected to a different network segment that has access to your company intranet.
C) It should be connected to a network segment that has outbound access to the public Internet.

5. Which statement is true regarding chat rooms in Genesys Cloud?

A) There is a maximum of 50 users to a room.
B) You must have the room_user permission to use rooms.
C) Administrators assign people to rooms.
D) Notifications can be turned off per room.

Solutions: