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HRCI Associate Professional in Human Resources Sample Questions:

1. Every year Donna has to attend training on the use of the company vehicles she drives. She thinks this is a silly waste of time. Donna knows how to drive, and she knows the company vehicles.
Why should she attend training every year?
Response:

A) OSHA requires training be done only once for vehicle operation.
B) There is no federal requirement for Donna to take yearly training.
C) Safety programs must be developed that provide for refresher training on all equipment operating procedures.
D) Only state safety provisions govern how frequently training must be done in Donna's situation.

2. Which is the name of the crime that an organization has committed, if it engaged in tax fraud and illegally manipulating the stock market?
Response:

A) Racketeering
B) Embezzlement
C) False claims
D) Anti-trust

3. Abel has been having trouble selecting quality accounting people. Everyone claims to be able to use Excel spreadsheets, but few actually can once they get on the job. In the end, he has had to terminate people because of poor performance. He is thinking he will use a test he saw at the local office-supply warehouse.
As Abel's HR recruiting liaison, what advice would you give him about his plans for testing?
Response:

A) It sounds like a good idea. Will he be able to show that the test actually predicts success on the jobs he wants to use it for? If not, he should find a different screening tool.
B) It doesn't sound like a good idea. It is going to create more paperwork for HR, and we can't stand any workload increase.
C) It doesn't sound like a good idea. With everyone talking about the liability of written tests these days, we can't take that risk for any job.
D) It sounds like a good idea. It certainly could control the cost of turnover. We should try it.

4. The ADDIE model is an acronym that describes the five elements of __________ design.
Response:

A) Interactive
B) Talent management
C) Development
D) Instructional

5. Employment policies as laid out in the employee handbook can take precedence over union contracts.
Response:

A) If a conflict arises, then the policy will always prevail.
B) If there is a conflict between the union contract and the employer's policies, the contract will always win.
C) Whenever there are different provisions in a union contract and employer policy, the differences must be arbitrated to resolution.
D) It is up to the manager of the unit involved to determine which will be applied in the given situation.

Solutions: