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HP HP2-B85 Exam Syllabus Topics:

HP Imaging and Printing Sales Fundamentals Sample Questions:

1. Why has there been an increase in the use of color printing in business? (Select two.)

A) Color printing is cheaper than monochrome printing.
B) There have been reductions in the cost of color printing.
C) There are proven benefits to using color in documents.
D) Businesses are less concerned about their printing costs.
E) Fewer monochrome printers are available.

2. What are the key areas that a business must pay attention to?

A) customers, clients, users, and partners
B) sales, customers, administration, know-how, and expertise
C) sales, sales, sales, and sales
D) IT platforms, innovation, administration, and cash flow

3. Which HP technology is designed to simplify printer driver management?

A) HP Universal Print Driver
B) HP Easy Printer Care
C) HP Color Access Control
D) HP Instant Support

4. What are the advantages of in-house color printing compared to color printing that is outsourced to a print shop? (Select three.)

A) It is simple to add metallic toners and embossing when printing in-house.
B) It is easier to target specific customers in personalized ways.
C) Smaller quantities of documents can be printed as needed.
D) It is inexpensive and easy to do complex document finishing in-house.
E) Since customer and market data is static, large numbers of documents can be printed.
F) Printing can be done quickly since there is no set-up or lead time required.

5. What is the primary reason you make more profit by attaching accessories to HP printer and MFP sales?

A) The accessories can be ordered from the web, so you do not have to spend time on it.
B) When customers use accessories, they use the product more which results in their buying more supplies.
C) The margin on accessories is often much larger than on the core product.
D) Attaching accessories increases transaction time with a customer and increases opportunity to cross-sell.

Solutions: