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They are the following:
- Governance.
- Program Life Cycle (Initiating, Planning, Executing, Controlling, and Closing.)
- Strategic Program Management
- Benefits Management
- Stakeholder management
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Exam Topics
The candidates pursuing the PMI PgMP certification need to go through five topics included in the qualifying test. These objectives and their percentage share in the exam content are elaborated below:
- Stakeholder Management (16%)
When it comes to the fourth section, the learners have to develop mastery in identifying the stakeholders (including sponsors) and creating the matrix for them; performing stakeholder analysis; negotiating stakeholder support, including that of sponsors; generating and maintaining the program’s visibility as well as confirming stakeholder support; defining and maintaining communications targeted at varied stakeholders, including sponsors. Other tasks covered include evaluating risks that the stakeholders/sponsors have identified; incorporating them in the plan for the program’s risk management & development; fostering relationships with key participants.
- Strategic Management of Projects (15%)
The initial topic focuses on various tasks, including performing an initial assessment of the program by defining its objectives, requirements, as well as risks. Other tasks include establishing a top-notch road map, defining a top-rated roadmap or framework, defining the mission statement of the program, and evaluating the capability of the organization. Some more tasks include identifying the benefits of a specific program to an organization and estimating the program’s top financial benefits as well as those that are non-financial. It also covers evaluating the program objectives based on regulatory as well as legal constraints, sustainability, social impacts, political climate, cultural considerations, and ethical concerns, among other tasks.
- Program Lifecycle (44%)
The second domain of the PMI PgMP exam comes with the following tasks: developing a program charter, translating strategic objectives, developing a top-rated milestone plan, and developing a matrix for accountability. Other subtopics covered are defining criteria for standard measurement, conducting kick-off for a program with the major stakeholders, developing a detailed statement about program scope, developing program WBS, and establishing the plan for program management. The students will also be required to undertake the additional tasks, including optimizing the plan for program management, defining PMIS (Project Management Information System), and identifying & managing unresolved issues about the project. In addition, the test takers should be capable of developing the plan for transition/closure/integration, developing KPIs, monitoring key programs for human resources, chartering and initiating constituent projects, among others.
- Benefits Management (11%)
The third subject area includes the tasks, such as developing the plan for realizing the benefits and measurement criteria; identifying and capturing synergies in addition to efficiencies; developing a plan for sustainment; monitoring metrics. Other topics are verifying that the issues, such as the closure, integration, and transition of constituent projects, satisfy or exceed the realization criteria for the benefits; maintaining a register for the benefits and recording program progress; analyzing and updating the plans for the benefits realization in addition to sustainment targeting risk identification, uncertainty, risk mitigation, as well as risk opportunity. The final task focuses on developing a plan for the transition to operations.
- Governance (14%)
The fifth part involves a number of tasks that the individuals must be proficient in. They include developing standards in addition to structure for managing the program/project; selecting a model structure for governance, including policies, standards, and procedures; obtaining authorization(s) as well as approval(s) through reviews for stage gate; evaluating KPIs; developing and/or utilizing the PMIS and integrating varied processes as required. Other tasks concern regularly evaluating new and existing risks that have an impact on the strategic objectives; establishing escalation policies & procedures; developing and/or adding to a knowledge repository that contains lessons learned related to the project as well as processes in addition to documentation. The domain also covers the skills of the individuals in identifying and applying lessons learned and monitoring the environment of the business and requirements for program functionality & benefits realization. The last task addresses developing and supporting the integration of a management plan for a particular program.
Exam Details
The PMI PgMP certification exam is made up of 170 multiple-choice questions. There are 20 pretest questions among these 170 that do not affect the final score and are used in the test for validation purposes. However, the pretest questions are placed randomly across the exam content and the individuals will not be able to identify them. The students will have a total of four hours to answer all the questions. The test can be taken only in English on the basis of the authorized centers. The cost of the exam for the PMI members is $800, while the non-members will have to pay $1000.
PMI PgMP Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Governance | 14% | - Establish a governance framework including policies, procedures, and standards. - Maintain oversight and decision-making frameworks across the program lifecycle. |
| Topic 2: Strategic Program Management | 15% | - Establish a high-level road map with milestones and preliminary estimates to obtain initial validation and approval from the executive sponsor. - Define the high-level road map and financial framework to set a baseline for program definition, planning, and execution. - Define the program mission statement by evaluating the stakeholders' expectations. - Perform an initial program assessment by defining the program objectives, requirements, and risks to ensure alignment with the organization's strategic plan, objectives, priorities, vision, and mission statement. |
| Topic 3: Program Life Cycle Management | 44% | - Managing the program from initiation to closure, including planning, execution, and monitoring. - Coordinate the concurrent and sequential execution of program components. |
| Topic 4: Stakeholder Management | 16% | - Identify stakeholders and analyze their expectations and interests. - Develop strategies to engage stakeholders effectively throughout the program lifecycle. |
| Topic 5: Benefits Management | 11% | - Ensure that the program achieves its intended benefits and value creation. - Identify, plan, and manage benefits realization. |
PMI Program Management Professional (PgMP) Sample Questions:
A global communications company's cloud-based platform will host its video network using both on- and offshore teams. The program management office (PMO) assigns a program manager with little experience executing global initiatives. What should the program manager do to resolve competing resource needs within components that could impact the entire program's overall delivery date?
- A. Improve communications between component project managers so they can work together to perform resource leveling.
- B. Require project managers to perform resource leveling in their schedules to automatically take into account availability and dependencies for key resources.
- C. Optimize integration of the component projects by working with the project managers to align resource skill sets and availability to the program.
- D. Revisit assignments on a weekly basis to manually level resources, thereby limiting burnout and preventing underutilization.
Correct Answer: A 🗳️
You are the project manager for the GGG Project and are about to close the project kick off meeting. All of the project team members and the key stakeholders are in attendance. What final item should you talk about before closing the meeting?
- A. Thank everyone for attending.
- B. Remind everyone that you're the project manager if they have questions.
- C. Discuss the action items and the importance of the items being completed as planned.
- D. Discuss the importance of the project scope.
Correct Answer: C 🗳️
A program manager is building a business case for a new program with multiple key stakeholders. Each stakeholder has their agenda and requirements for the work that needs to be executed. How should the program manager handle the situation?
- A. Focus on the program sponsor's needs and include the other key stakeholders' requirements later as applicable
- B. Use the Delphi technique meet with all key stakeholders to discuss the requirements, and then complete the business case
- C. Take a holistic, benefits-focused view of the program, trusting that stakeholders will reach a consensus when the business case is completed
- D. Facilitate understanding and agreement among the key stakeholders using strong communication and negotiation skills
Correct Answer: D 🗳️
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The senior leaders of a financial organization discuss the skill requirements for a program manager they plan to hire. Given the criticality and high visibility of the program, one executive emphasizes the need to hire a program manager with strong leadership skills. What leadership skills should the program manager have?
- A. Communication, problem-solving, Technical knowledge, critical thinking, and interpersonal skills
- B. Negotiation, problem-solving, critical thinking, agility, team player, and interpersonal skills
- C. Communication, Technical knowledge, critical thinking, resilience, agility, and team player skills
- D. Negotiation, communication, problem-solving, critical thinking, and interpersonal skills
Correct Answer: D 🗳️
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A cybersecurity team has identified a significant security risk that requires resolution. The program team has been asked to focus on this risk immediately. What should the program manager do first to mitigate this risk?
- A. Analyze the exposure to and impact on the program customers
- B. Ask the program sponsor to indicate the next steps for the program team
- C. Empower agile team members to provide a solution to the program team
- D. Train resources on how to handle these types of situations
Correct Answer: A 🗳️
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