Salesforce AP-222 Valid Dump : Public Sector Solutions Accredited Professional

AP-222 real exams

Exam Code: AP-222

Exam Name: Public Sector Solutions Accredited Professional

Updated: Jul 10, 2026

Q & A: 130 Questions and Answers

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Salesforce Public Sector Solutions Accredited Professional Sample Questions:

1. A government agency using Public Sector Solutions often has to perform onsite visits for compliance inspections. Various internal teams across the government agency need to have visibility into and collaborate on inspections. Which Public Sector Solutions feature should be used to automate inspection tasks works and drive internal collaboration?

A) OmniStudio
B) Action Plans
C) Data Raptors
D) Business Rules Engine


2. When configuring an Inspection, the administrator wants a Violation record to be automatically generated when an Inspector indicates that a standard requirement failed or an issue was identified. What is the recommended approach for configuring the Inspection to achieve this requirement?

A) In the Action Plan Template, add the associated Assessment Task Definitions to be performed.
Select the "Violations" checkbox so it will generate a Violation record whenever the Assessment Task Definition fails.
B) In the "Results" picklist field of the Inspection Assessment Indicator object, edit the "Fail" and
"Issue" picklist values and select the "Violations" checkbox for the values to generate a Violation record when selected.
C) Create a new Violation Type record and associate it with an appropriate Assessment Indicator Definition. Select the "Auto-generate" checkbox so it will generate a Violation record whenever the Assessment Indicator Definition fails.
D) Build an auto-launched Flow that will get all of the assessment questions in an Inspection. For each question that has a result marked as "Issue" or "Fail", generate a Violation record.


3. Bohavhan has implemented Public Sector Solutions to manage constituent applications for permits and licenses. However, they have noticed their call center is receiving a large number of phone calls asking similar questions about the new permit and license application processes.
Bohavhan is looking for advice on providing up- to- date information about permit and license processes to constituents so their call center inbound call numbers can be reduced. Which solution would allow constituents to find answers to their questions before beginning the application process while reducing implementation and maintenance costs?

A) Implement Salesforce Knowledge, and publish articles to the Bohavhan public website CMS via outbound API calls.
B) Implement Salesforce Knowledge, and publish articles to an authenticated Experience site page for constituents.
C) Implement Salesforce Knowledge, and publish articles to an unauthenticated Experience site page for constituents.
D) Implement Salesforce Knowledge, and publish articles to the Bohavhan public website via Lightning Out.


4. A state agency allows applicants to upload supporting documents throughout an application process. Reviewers need to verify each document before the application can move to the final approval stage. Which approach best enforces this requirement with minimal customization?

A) Create a nightly Batch Apex job to verify attachments
B) Configure document checklist requirements and use Flow to validate completion before approval
C) Require reviewers to manually update a custom checkbox
D) Store documents as Notes related to the applicant


5. Bobahaven is using Salesforce Public Sector Solutions (PSS), specifically the Licenses, Permits, and Inspections (LPI) modules. These are built on custom objects like Permit Application, not standard Case management. They are also aiming to:; Track SLA performance; Identify applications at risk of breaching SLA; Resolve delays proactively to improve constituent experience What should a technical consultant recommend to Bobahaven to solve this problem?

A) Implement Cases with Entitlements and Milestones, including internal notifications and escalations after the application has breached the agreed SLA.
B) Implement Entitlements and Milestones for Applications, including internal notifications and escalations when the application is about to breach the agreed SLA.
C) Implement Cases with Entitlements and Milestones, including internal notifications and escalations when the application is about to breach the agreed SLA.
D) Implement Entitlements and Milestones for Applications, including internal notifications and escalations after the application has breached the agreed SLA.


Solutions:

Question # 1
Answer: B
Question # 2
Answer: B
Question # 3
Answer: C
Question # 4
Answer: B
Question # 5
Answer: B

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