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HP Selling HP Storage Solutions and Services Sample Questions:

1. What should you include in your discussion with a customer who wants to solve various business challenges?

A) information about the competitive landscape
B) information on current promotional discounts
C) the award winning specifications of the product
D) the business value of the product

2. Your company sells HP Technology Services with HP solutions. Which advantage would the ServiceOne Program offer your company?

A) It expands your relationship with your customers by allowing you to deliver the HP services that you sell.
B) It establishes your company as an authorized HP Support Center that can provide services to any organization in your area.
C) It waives the certification requirements necessary to sell HP services.
D) It allows you to sell HP Technology Services to your customers at a discounted rate.

3. What qualifies a customer for HP Proactive Care or HP Proactive Care Advanced?

A) The customer's solution is so critical that even a short outage would be costly.
B) The customer has a lot of HP products in the data center and wants a service that encompasses all of these products.
C) The customer needs help designing a solution that scales to meet increased demands.
D) The customer wants to be able to upgrade software for some HP products.

4. Which tool can be used to quickly compare HP storage solutions based on filters for storage needs?

A) HP Storage Sizer
B) HP Storage Product Selector
C) HP Sales Builder for Windows
D) HP Product Bulletin

5. What should occur first during the initial meeting with a potential SMB customer?

A) discussing the specific business and IT infrastructure needs
B) highlighting problems in the customer's IT infrastructure
C) developing and broadening the customer's IT knowledge
D) explaining and positioning the HP Storage solutions

Solutions: