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HP HP2-H41 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Customer Needs and Sales Positioning | - Understanding customer printing environments
|
| Topic 2: HP Imaging and Printing Portfolio Overview | - Overview of HP printing solutions
|
| Topic 3: Competitive Positioning | - HP differentiators
|
| Topic 4: Printing Solutions and Services | - Security and document workflow solutions
|
HP Selling Imaging and Printing Fundamentals Sample Questions:
1. Where does the technology for the HP PageWide printhead come from?
A) HP LaserJet printing process
B) High end HP web presses
C) HP ThinkJet printing technology
D) HP business notebook touch monitors
2. The sales process would be difficult, almost impossible, if what were missing?
A) product leaflets and white papers
B) illustrations and pictures
C) success stories from related businesses
D) preparation
3. How does the HP Universal Print Driver differ from traditional HP print drivers, such as the HP PCL 5 driver?
A) The HP Universal Print Driver enables the customer to manage a single print driver to operate all HP printing devices in the fleet, while the traditional print driver requires the customer to manage separate print drivers for each device.
B) The HP Universal Print Driver can search the network for the printer that the user wants to install, but the traditional print driver can find a printer only if the user connects the printer via USB.
C) The HP Universal Print Driver can send a print job to any HP printer in the fleet, but the traditional print driver can send a print job only to the model of printer for which it is designed.
D) The HP Universal Print Driver can send a print job to multiple printers at the same time, while traditional print drivers can send a print job to only one printer.
4. How do people interact with a business document? (Select two.)
A) consciously and unconsciously
B) by smell
C) without emotion
D) with curiosity
E) by touch and sight
5. Upon what does the value of a business document depend? (Select two.)
A) a simple calculation of distribution costs
B) the cost of the toner and paper used to print
C) the intended purpose of the document
D) the interpretation of the reader/user of the document
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: B | Question # 3 Answer: A | Question # 4 Answer: A,D | Question # 5 Answer: C,D |
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