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Now, please pay attention to our HP2-H33 latest vce prep.

HP Selling HP PPS ServiceOne Services Sample Questions:

1. An existing customer is supported with an HP Care Pack Service engagement.
When attempting to renew the engagement with the customer, which provision would require HP Contractual Services?

A) The entire cost pre-paid
B) A warranty purchased at the time of the product purchase
C) Multiple products, at various service levels, all under one agreement
D) One service level with risk mitigation

2. What is included in the defective media retention service?

A) It allows the HP technician to use refurbished parts to complete a repair.
B) It allows the HP technician to come onsite and replace the non-functioning device with a new one.
C) It allows the HP technician repairing the device to keep the defective part.
D) It allows the customer to retain the defective drives that are repaired.

3. When do HP Care Pack Services need to be registered?

A) within 30 days after the expiration of the warranty
B) within 10 days after the purchase of the hardware
C) within 90 days after the purchase of the hardware
D) within 10 days after the purchase of the care pack

4. In the event a ServiceOne reseller does not hold a services contract specialization, which statement is true about pricing for HP Contractual Services?

A) HP Partner Business Manager can help the ServiceOne reseller identify the nearest Services Contract specialist distributor to contact.
B) Prices can be found in HP Care Pack Central.
C) The ServiceOne reseller should contact their HP Partner Business Manager to discuss pricing.
D) The ServiceOne reseller can settle pricing conditions directly with the customer.

5. When is the best time to propose HP Contractual Services for hardware already covered with HP Next Business Day Onsite Care Pack Service?

A) Any time during the hardware lifecycle
B) Upon expiration of a service engagement
C) At the time of the HW purchase
D) Prior to the HW purchase

Solutions: