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HP Selling HP Business Service Management Solutions Sample Questions:

1. Which additional personas are key influencers on a potential infrastructure management solution sale with the director of operations? (Select three.)

A) Windows administration manager
B) LOB manager for application support
C) HVP of applications
D) security analyst
E) QA test director
F) database administrator

2. With which persona should a salesperson discuss performance and availability of cloud, virtual and hybrid environments?

A) director of applications monitoring
B) director of performance testing
C) director of mobile applications
D) director of service management

3. With which HP APM persona should a salesperson discuss diagnosing application performance issues before the application is released into production?

A) director of operations
B) director of applications monitoring
C) director of performance testing
D) director of mobile applications

4. With which persona should a salesperson discuss centralizing infrastructure monitoring around a common tool set?

A) director of operations
B) director of applications monitoring
C) director of performance testing
D) director of mobile applications

5. Which primary IT process improvements are addressed by HP Operations Analytics for issues facing IT management? (Select three.)

A) enhancing the ability of IT to support business operations
B) consolidating operations monitoring into a "single pane of glass"
C) performing real-time modeling of the IT infrastructure
D) aligning the activities of IT with the strategic goals of the business
E) service ticket automation
F) triage process improvements

Solutions: